Shipping Policy

Shipping Policy

At I Wanna Fitness, we are committed to delivering your order safely, efficiently, and transparently. Please read our shipping policy below.

Order Processing

Orders are processed Monday through Friday (excluding public holidays).

  • Processing time: 1–2 business days

  • Once your order has been processed, you will receive a shipping confirmation email with your tracking number.

Please note that processing times may be slightly longer during holidays, promotional events, or periods of exceptionally high order volume.

Shipping Time

Estimated delivery times:

  • European Union: 7–12 business days

Delivery times are estimates only and may vary depending on your location, courier operations, customs procedures (if applicable), and seasonal demand.

Order Tracking

Every order includes a tracking number.

Once your package has been shipped, you'll receive an email with your tracking information so you can monitor your shipment until delivery.

If you haven't received your tracking information within a few days after placing your order, please contact our Customer Support team.

Shipping Countries

We currently ship to most countries within the European Union.

If your country is available during checkout, we can deliver to your location.

We are continuously expanding our shipping network to serve more customers across Europe.

Shipping Delays

Although we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

  • High shipping demand

  • Severe weather conditions

  • Carrier delays

  • Customs inspections (if applicable)

  • Public holidays

  • Other unforeseen circumstances

We appreciate your patience and understanding.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is entered:

  • Contact us immediately if your order has not yet been shipped.

  • Once an order has been dispatched, we may not be able to change the shipping address.

  • Orders returned due to an incorrect address may require additional shipping charges for reshipment.

Lost Packages

If your tracking has not been updated for an extended period or your package appears to be lost, please contact us.

Our team will investigate the shipment with the carrier and work to resolve the issue as quickly as possible.

Customs & Import Duties

Orders shipped within the European Union generally do not incur customs duties or import taxes.

However, if local authorities apply customs fees or import taxes due to specific regulations in the destination country, these charges are the responsibility of the customer.

Any customs inspection may also extend delivery times.

Need Assistance?

If you have any questions regarding your order or shipping, our Customer Support team is here to help.

We typically respond within 24 business hours.