Shipping policy
Shipping Policy
At I Wanna Fitness, we are committed to delivering your order quickly, safely, and transparently.
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders are processed Monday through Friday, excluding public holidays.
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Delivery Time
Estimated delivery times:
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European Union: Approximately 5 business days
Delivery times are estimates and may vary depending on your location, courier operations, weather conditions, or other unforeseen circumstances.
Shipping Costs
We proudly offer Free Tracked Shipping on all orders across the European Union.
There are no hidden shipping fees during checkout.
Order Tracking
Every order includes a tracking number.
Tracking information will be sent by email as soon as your order is dispatched, allowing you to monitor your shipment until delivery.
Shipping Countries
We currently ship to countries within the European Union.
If your country is available during checkout, we can deliver to your address.
Shipping Delays
Although we strive to meet our estimated delivery times, occasional delays may occur due to:
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High shipping volumes
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Carrier delays
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Weather conditions
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Customs inspections (when applicable)
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Public holidays
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Other circumstances beyond our control
We appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, please contact us immediately.
Once an order has been shipped, address changes may no longer be possible.
Additional shipping fees may apply if a package must be reshipped.
Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact us as soon as possible.
Our Customer Support team will investigate the issue with the shipping carrier and work to provide an appropriate solution.
Contact
If you have any questions regarding shipping, please contact us:
Email: support@iwannafitness.com
Our team typically responds within 24 business hours.